Postage and Packaging

All orders come beautifully gift wrapped and an email will be sent out letting you know the delivery details when dispatched.

Royal Mail UK 2nd class tracked £3

Royal Mail UK 1st class tracked tracked £4

Royal Mail UK Special next day delivery £8.50

Europe signed and tracked £12.50

World Zone 1 £18

World Zone 2 £20

Please note that all customs and duties that may be incurred on this item are the responsibility of the purchaser.

Dispatch Times

If your order is urgent please contact us, as we may be able to get you order out to you the same day.

All jewellery at Making A Statement jewellery is handmade by myself often to order, and will normally be dispatched within 4 working days. This also applies to Special Delivery. Any estimated dispatch date is an estimate and may be quicker or slower due to the season but if you are unsure that your goods will not arrive in time please contact me and I will do my best to get your order out A.S.A.P..

I will email you to confirm dispatch of your order. You can then expect your item to arrive within 1-4 working days for UK addresses or longer for International orders. Every care is taken to ensure your jewellery order reaches you safely, and in a timely manner.

If you have commissioned a bespoke piece or requested an alteration, you will be given an estimated dispatch time when the design details are finalized. Some semi-precious stone beads may be sourced from other countries, and this may affect the completion date.

On rare occasions, your order may arrive in more than one delivery, this will be at no extra charge.

Items are delivered to the address you specify when ordering. Please ensure your address details are correct as we cannot be held responsible for non-delivery of orders when incorrect address details have been provided by the customer.

I will not accept responsibility for loss or damage if you instructions have been left for the goods to be left at another location.

Please check your items on delivery and any goods found to be missing or damaged should be notified within 48 hours of receipt  in writing so I can resolve the issue quickly and too your satisfaction.