Postage and Packaging
ALL UK ORDERS ARE FREE
Making A Statement Jewellery UK
All your purchases will come presented to you in a gift box and beautifully gift wrapped
All UK orders are posted to you free 2nd class Royal Mail Signed for
If you require special delivery please add this at checkout
European Orders are £10.50
International Orders Zone 1 are £13
International Orders Zone 2 are £14
All orders are a signed for and tracked service.
Customers are responsible for any custom charges that may be incurred
If your order is urgent please contact us, as we may be able to get you order out to you the same day.
All jewellery at Making A Statement jewellery is handmade by myself often to order, and will normally be dispatched within 2-4 working days. This also applies to Special Delivery. Any estimated dispatch date is an estimate and may be quicker or slower due to the season but if you are unsure that your goods will not arrive in time please contact me and I will do my best to get your order out A.S.A.P..
I will email you to confirm dispatch of your order. You can then expect your item to arrive within 1-4 working days for UK addresses or longer for International orders. Every care is taken to ensure your jewellery order reaches you safely, and in a timely manner.
If you have commissioned a bespoke piece or requested an alteration, you will be given an estimated dispatch time when the design details are finalized. Some semi-precious stone beads may be sourced from other countries, and this may affect the completion date.
On rare occasions, your order may arrive in more than one delivery, this will be at no extra charge.
Items are delivered to the address you specify when ordering. Please ensure your address details are correct as we cannot be held responsible for non-delivery of orders when incorrect address details have been provided by the customer.
I will not accept responsibility for loss or damage if you instructions have been left for the goods to be left at another location.
Please check your items on delivery and any goods found to be missing or damaged should be notified within 48 hours of receipt in writing so I can resolve the issue quickly and too your satisfaction.